Resources

We know that figuring out how to erase your student debt can be confusing. So, we’ve collected a set of resources that can help you navigate your options and get help if you’re stuck.

General Student Debt Relief Resources

  • The U.S. Department of Education’s office of Federal Student Aid provides a list of information about all available federal student debt relief programs: See Here.
     

  • The Consumer Financial Protection Bureau has a portal that borrowers can use to submit complaints about student loan payments: See Here.
     

  • Several states across the county have a Student Loan Ombudsperson or Student Loan Advocates. These state officials are committed to providing information to student loan borrowers: See Here.

$10K/$20K Cancellation Resources

On August 24, 2022, President Biden announced that the federal government would cancel $10,000 in federal student loan debt for borrowers with individual incomes less than $125,000 ($250,000 for married couples or heads of household), with an additional $10,000 ($20,000 total) in cancellation if those borrowers received a Pell Grant at any time to help fund their education.

On October 17, 2022 the Biden administration launched the application for this student debt cancellation program.

Check out our cancellation Frequently Asked Questions (FAQs) and answers about President Biden’s cancellation program:

We also regularly run free online webinars to walk you through the cancellation program. Watch a recording or register for one below.

Public Service Loan Forgiveness (PSLF) Resources

The PSLF program was designed to cancel the federal student loans of public service workers after 10 years of service and making loan payments—but for decades, the program was inaccessible for most. To fix this, the Biden administration released a temporary waiver of program requirements that allowed millions of public service workers to access the benefits. The PSLF Waiver expired on October 31, 2022—but President Biden extended most of the benefits and protections, set to take effect in July 2023. Start out by reading our backgrounder on the PSLF Waiver:

For information about how many public service workers are likely eligible for PSLF in your state, and how many have had their loans cancelled, check out our map of PSLF in the states.

Borrower PSLF Resources

Check out our PSLF FAQs to help answer common questions:

The actions borrowers need to take to access the PSLF program vary depending on circumstances. Our PSLF Step-By-Step Guide will help you determine what YOU need to do: 

Also check out our archive of PSLF webinar recordings for information about eligibility:

Employer PSLF Resources

The Department of Education has an Employer Toolkit, which includes an overview of PSLF and the waiver, sample letters to employees, sample social media posts, and employee/borrower-facing material:

We also have materials available for employers of public service organizations that walks you through how to easily guide employees towards student loan cancellation for FREE through PSLF. See our PSLF Employer Toolkit:

Maximize the number of public service workers in your community who access PSLF student debt relief with our Campaign Blueprint [CAMPAIGN BLUEPRINT UNDER CONSTRUCTION, SORRY FOR ANY INCONVENIENCE]

Additionally, the federal Consumer Financial Protection Bureau published an Employer’s Guide to Assisting Employees with PSLF:

Income-Driven Repayment (IDR) Resources

Income-Driven Repayment (IDR) is a federal student loan relief program that allows borrowers to pay a certain percentage of their discretionary income, as calculated according to a Department of Education (Department) formula, towards federal student loans. There are many kinds of IDR plans, each with different rules, including Income-Based Repayment (IBR), Income Contingent Repayment (ICR) Plans, Revised Pay as you Earn (REPAYE), and Pay as You Earn (PAYE). Under these plans, borrowers are entitled to cancellation after 20 or 25 years of qualifying payments, depending on the plan. Plan eligibility is based on loan type and date.

In April 2022, the Department announced that it would conduct a one-time revision of all borrowers’ student loan accounts. For many borrowers, this audit will be automatic and will give borrowers more credit toward cancellation under IDR plans, regardless of whether or not they have been enrolled in IDR plans.


Start out by reading our backgrounder on the IDR Account Adjustment Background:

Read and download our IDR Account Adjustment One-Pager for a synopsis of the program: